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The Stock Transfer Group of Hickory Point Bank & Trust, fsb is comprised of a group of professionals who offer experience, knowledge and reliability to each client. Please take
a moment to learn more about what makes Hickory Point Bank your first choice for outstanding Stock Transfer services.
Support.
We believe that what our clients look for in a Stock Transfer Group is trust, confidence and reliability. The Hickory Point Bank & Trust Stock Transfer Group provides a highly
experienced staff that gives individualized, personal attention to each client we serve. Our clients find value in the support we provide in maintaining their stock
transfer
accounts, while at the same time giving their individual shareholders personal service
that has become nearly extinct in todays technology driven age.
Experience.
Hickory Point Bank & Trust has extensive experience serving as the stock transfer
agent and registrar for our parent company, Archer Daniels Midland Company (ADM),
and other clients. In this capacity, our goals are to provide excellent service, maintain
local control, provide cost savings and create a stable long-term relationship.
Affordable technology.
Our services are available at a reasonable cost and all fees are fully disclosed. Hickory Point refrains from frequent fee increases and prefers fixed fees as opposed to
charging for individual elements of a service package. Our use of SunGards CSSII
system allows us to deliver world-class services through an interactive, online, realtime security holder accounting system. We stay abreast of all available updates in
technology and service opportunities to provide our clients and shareholders maximum value from their transfer agent. I look forward to serving you as one of our valued
clients.
Sincerely,
James Duies
Senior Vice President

Hickory Point Bank & Trust has a strict confidentiality policy. No information regarding you or your accounts will be released to anyone without appropriate authorization.
Shareholders submitting inquiries regarding their accounts must provide information confirming their identity before information is released.
We safeguard information within mailings, including secure envelopes and printing identification numbers only when required by the IRS.
Your security and that of your shareholders is important to us and care is taken to safeguard
all information.

The expertise of our Stock Transfer Group lies in the experience of our staff. Each person
is trained and adheres to SEC and STA regulations related to stock transfer and is sensitive to the needs of the shareholders we serve. Since its inception, Hickory Point Bank
& Trust Stock Transfer Group has kept the customers we serve as the primary
focus of our work.
We know that the extensive experience our staff possesses in serving as registrar and stock transfer agent for our parent company, Archer Daniels Midland Company (ADM), and
other clients, gives an advantage to all those we serve.
Our clients enjoy the ease of accessibility to our staff. Assistance and expertise are always at hand for you and your shareholders.

Delivering World-Class Service
Hickory Point Bank & Trust Stock Transfer Group, utilizes SunGards CSSII, a real-time security holder accounting system that offers its users an interactive, online system.
This system increases functionality with reliable, accurate processing.
The key features of this system are:
Transfer Processing
Dividend Reinvestment
Proxy Processing
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Cumulative, full and partial real-time voting
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Combined proxy voting across issues
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Interfaces for interactive Voice Response system and internet voting
Interface Compliant
Tax Reporting & Compliance
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Year-end tax reporting
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Automatic generation of X-17 form for lost securities
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SEC transfer turnaround reporting
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Escheatment processing
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Lost Shareholder reporting
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Back-up withholding
Comprehensive Reporting
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Management control reports
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Customer-defined ad hoc reporting
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User-defined data exporting

Transfer Processing & Account Maintenance
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Provide transferring of stock (transfer agent and registrar).
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Provide maintenance of shareholder records.
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Mail forms W-8/W-9 forms to new accounts posting taxpayer identification number
certifications to FASTOCK system.
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Mail W-8 forms to foreign shareholders every three years.
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Mail dividend reinvestment information to new accounts and to existing accounts as
requested. Code shareholder accounts for reinvestment.
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Mail direct deposit information to new accounts and to existing accounts as requested.
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Code shareholder accounts for direct deposit.
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Mail year-end tax information to shareholders.
Shareholder Services & Communication
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Provide Company specific shareholder contact number.
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Respond to shareholder correspondence/phone calls.
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Reporting of lost and recovered certificates to the SIC (Securities Information Center).
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Prepare shareholder listings and labels as requested.
Dividend Disbursement
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Make payment of cash dividends to the shareholders of record as of the record date
by mailing a check, payable to the registered shareholder, to the address of record or
mailing address. Dividends are to be funded by the day checks are placed in the mail.
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Alternatively, upon proper request by a registered shareholder, and provided that funds are available at Hickory Point Bank & Trust on or prior to
the payment date, make
payment in accordance with the instructions provided by the shareholder.
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File required information returns concerning the payment of dividends and distributions.
Administrative Services
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Proxy solicitation and tabulation for routine meetings.
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Support efforts of proxy solicitor.
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Support efforts of dividend reinvestment plan administrator.
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Administration of employee stock purchase plan.
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Administration of a small share repurchase program.
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Lost shareholder research.
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Exchange Agent.
Direct Registration System

At Hickory Point Bank & Trust, we believe every client has individual needs for their Stock Transfer services. Therefore, we base our fee structure
on the depth of service you may require. In order for us to give you the most accurate fee structure tailored to
meet your needs, we ask that you fill out the our printable questionnaire (Fee Survey) and return it to
us. We will promptly review your information and present you with a detailed fee proposal.
Simply click here for link to the Fee Survey.
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